About

I’m Mohammad Rizal Saputra, Have work experience in the field of Product Management. Currently working as Core Product Manager at SiCepat Ekspres Indonesia. Perform analysis, solve problems, and make product innovations based on data research. Experience in building Digital products, AI products, and IoT products. Have a personal project in Entertainment mobile apps. Interested and eager to learn in technology, business processes, and product management.

Experience

SiCepat Ekspres Indonesia (Jakarta, Indonesia)

Core Product Manager (April 2022 - Present)

• Handle Product in Core Operation - Support: Master Data, User Management, Customer Management, Auth SSO & OTP, App Integration, Fleet, Support SiCepat TMS & POD

• Handle for Master Data SiCepat, a centralized data & system for support all SiCepat Apps Ecosystem

• Integrate Master Data SiCepat with SunFish, for centralized employee data and internal users management.

• Build WhatsApp and Email OTP for TMS, POD and Master Data system and reduce cost 80% of monthly OTP

• Integrate Master Data with SAP, Odoo, and Billing System for Finance and Help Desk needs

• Support for SiCepat Petty Cash and Billing system launch and reduce cost 6 billion rupiah

• Increase efficiency of SLA From 72% to 90%, from improvement mapping Subdistrict Priority Last Mile in Master Data to POD Apps

  
  

Associate Product Manager (July 2021 - April 2022)

• Handle Fleet Management, Middle Mile improvement, Last Mile Improvement, Master Data Improvement

• Successfully Centralized monitoring Fleet GPS from 5++ vendor dashboard into 1 Fleet GPS Dashboard

• Successfully launch dashboard for Spaghetti route for SiCepat Fleets

• Achieve reduction of 50% manual jobdesk for L1 Helpdesk for implementing auto generated user and default password.

• Improvement COD Apps system with microservices and Achieve 50% faster for export report data and process

• Research & integrate with Payment Gateway for First Mile App for payment method of end-user

• Create end-to-end concept with stakeholder to use Cash Deposit Machine (CDM) to deposit cash from end user (COD Awb) in Branch so that depositing money is no longer manual using bank transfers

• Build end-to-end system for Rumah Singgah Apps (Web, Internal Dashboard, Mobile) for SiCepat Non Profit Organization to help homeless children and orphanage

  
  

Adroady (Jakarta, Indonesia)

Associate Product Manager (January 2020 - June 2021)

• Launched AdroadyBikeOOH, we help advertisers to promote their campaign inroads with a motorcycle with targetted location and time, image recognition for count impression and views from vehicle and people in street, with live monitoring and reporting.
• Launched AdroadyAI, a device which detects movement, from people to public transport vehicles. Our idea to connect every OOH media platform extends to the very core of our tracking device.
• Launched CekQ, touchless check-in system with visitor tracking and engagement built-in for building. We can track the last location, gender, temperature as detected in one dashboard. Users/visitors can install CekQ mobile apps to see history location and other benefits.

Industrial Product Designer (August 2019 - January 2020)

• Seek product ideas and feedback, gather requirements, write specs, design, and demo them early and often.
• Works closely with stakeholders in designing and production
• Design and prototyping Adroady Product
• Supervise mass production of a product

Inno Design Center - Intership (Surabaya, Indonesia)

Staff designer (July 2017 - December 2018)

• Design Sleeper Seat for INKA 2018 (link)
• Design and Animation of LRT Palembang 2017 (link)
• Event Organizer Suroboyo Creative Week 2018
• Event Organizer Suroboyo Creative Week 2017

Project

Team Project (Android Apps)

Product Management (July 2019 - Present)

• Research SEO, Keywords, and Content for Mobile Apps.
• Develop Android Apps and publish in Playstore with a total of 500K+ download.
• Manage Google Play Console also AdWords and AdMob.
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Educational

Sepuluh November Institute of Technology (ITS) Surabaya

Bachelor of Arts in Product Design - Product Design Department (26/08/2014 - 16/03/2019)

• Head of Mapping Bureau, Department of Human Resources Development - Product Design IDE Student Association Nirmana Jingga Cabinet. 2016 - 2017
• Staff of the Ministry of Human Resources Development - Student Executive Board Institut Teknologi Sepuluh Nopember. 2016 - 2016
• Mapping Bureau Staff, Human Resources Development Department - Student Association of Product Design IDE Galaksi Cabinet. 2015 - 2016

Skills

• Product Management
• App & API Integration
• Basic Query
• Product Design
• Personas
• Market Research
• Analitycs
• Teamwork
• Agile
• Prototyping
• 3D Design
• Problem Solving
• Product Research & Development
• Product Launch

Tools

• Jira
• Confluence
• SQL
• Grafana
• Metabase
• Figma
• Ms-Excel
• Redash
• PowerBI
• Google Play Console
• Analitycs
• Ads & Admob
• Swagger
• Postman
• Android Studio
• Illustrator
• Coreldraw
• 3DsMax
• Keyshot
• Sketchbook
• Cura
• Solidworks
• Autocad